About

Service Support

Pre-Sale Professional Service team

Before buying the products, our sales staff and engineers will provide users all-round consulting services and help to choose the most suitable type, based on the requirements.

Quick Response Ability

As responding to customer’s inquiries, feedbacks and questions, we will give customers a satisfactory answer or arrangements as soon as possible, solve the problems on time, ensure the machine to operate continuously and effectively.

Japanese Quality

BENENV is always focusing on independent technology innovation. We have our own Japanese branch company “Japan BENENV Co., Ltd”, which is technology research and design center and also help headquarters to do the Japanese Quality Control. BENENV has strong capability of technical development and manufacturing. The manufacturing department has standardized production workshop. At present, our company has formed a completed manufacturing system including mechanical processing, welding, heating processing, assembling, inspection, etc. Meanwhile, our company has a group of Japanese environment engineers and mechanical engineers with rich practical experience. Moreover, we have established completed process control and management system and implemented the ISO 9001:2015 system. All Benenv products have the CE certification.

Professional In-sale Service

When buying the products, we can provide you with professional In-sale Service, including product selection, process optimization, sample analysis, field test and design.

Completed After-sale Service

After buying our products, customers can enjoy BENENV’s completed after-sale service.Installation and commission on-site Equipment operator training One year free warranty.

Global Sales Network

There are more than 4500 overseas cases located across the globe and in more than 60 countries. Most cases are located in the Southeast Asian countries. Our products are of high quality and well received by customers.